Return & Refund Policy

Last Updated: June 2026

At IndoDude, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return within 7 days of receiving your order, subject to the terms below.

1. Return Eligibility

To be eligible for a return:

• The return request must be initiated within 7 days of delivery.

• The item must be unused, unwashed, and in its original condition.

• All original tags, packaging, and labels must be intact.

• The item must not show signs of wear, damage, or alteration.

2. Non-Returnable Items

Returns will not be accepted for:

• Products damaged due to misuse or improper handling.

• Items returned without original tags or packaging.

• Products purchased during clearance sales or special promotions, unless received damaged or defective.

3. Return Process

To request a return:

1. Contact us through our Contact Us page within 7 days of delivery.

2. Provide your order number and reason for return.

3. Once approved, return instructions will be shared with you.

Returns sent without prior approval may not be accepted.

4. Refunds

Once the returned item is received and inspected, we will notify you regarding the approval of your refund.

If approved:

• Refunds will be processed to the original payment method used during purchase.

• The refund may take several business days to reflect in your account, depending on your payment provider.

5. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery along with clear photos of the product and packaging.

We will review the issue and provide a suitable resolution.

6. Shipping Charges

Shipping charges, if any, are non-refundable unless the return is due to a damaged, defective, or incorrect product.

7. Changes to This Policy

We reserve the right to modify this Return & Refund Policy at any time. Any updates will be posted on this page.

Thank you for shopping with IndoDude.